Refund policy

 

Here at Baltland, we strive to ensure your satisfaction with your purchase. We understand that there may be circumstances where you need to return a product. Please take a moment to review our return policy to ensure a smooth and hassle-free return process.

Return Window

You have a period of 30 days from the date of your purchase to return an item if it meets our return conditions. Which is more than double of European Union's standard 14-day period.

Conditions for Return

To be eligible for a return, the product must be in its original, unopened condition, and must not have been worn.

Initiating a Return

To start the return process, please contact us at info@baltland.com. Provide your order number and, if you are willing, briefly inform us abut the reason for the return. 

Return Shipping

You will be responsible for the cost of return shipping. Please ensure that the item is securely packaged to prevent any damage during transit.

Refund Process

Once we receive the returned item in acceptable condition, we will initiate the refund process. The refund will be credited to your original payment method within 10 business days.

Contact Us

If you have any questions or concerns about our return policy or need assistance with a return, please don't hesitate to contact us at info@baltland.com. We are here to help and ensure your shopping experience is a positive one.

Baltland reserves the right to make amendments to this policy at its discretion, and any changes will be communicated on our website.