Privacy policy
This Privacy Policy outlines how we, Baltland Group SIA, (referred to as "we," "us," "our," or "the Site"), collect, use, and share your personal information when you interact with our services. By using our site and services, you agree to the practices described in this Privacy Policy. If you disagree with this policy, kindly refrain from using our services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or other reasons. Any revisions will be posted on the site along with the "Last Updated" date.
How We Collect and Use Your Personal Information
To deliver our services, we collect personal information from various sources depending on your interaction with us. In addition to specific uses detailed below, we may use the collected information to communicate with you, provide services, fulfill legal obligations, protect our rights, and safeguard the rights of our users.
What Personal Information We Collect
The types of personal information we gather vary according to how you engage with our services. This includes:
- Basic contact details: Name, address, phone number, email.
- Order information: Billing and shipping address, payment confirmation, email, phone number.
- Account information: Username, password, security questions.
- Shopping information: Viewed items, cart contents, wishlists.
- Customer support information: Messages sent to us through the Services.
You may choose not to provide certain information, but this may limit your access to specific features.
Information We Collect through Cookies
We collect Usage Data through Cookies. Usage Data includes information about how you interact with our site, account, and device information, browser details, network connection data, IP address, and other interactions.
Information We Obtain from Third Parties
We may receive information from third parties such as service providers, payment processors, and those who collect data on our behalf.
How We Use Your Personal Information
We utilize your personal information for several purposes, including:
- Providing Products and Services.
- Marketing and Advertising.
- Security and Fraud Prevention.
- Communication and Customer Support.
Cookies
We use Cookies to enhance and administer our site and services, as well as to understand user interaction. Most web browsers accept Cookies by default, but you can change these settings. However, disabling Cookies may affect your user experience.
How We Disclose Personal Information
We may share your personal information with third parties under certain circumstances, including vendors, business partners, and affiliates, to provide services or for other legitimate reasons outlined in this Privacy Policy.
User Generated Content
Any user-generated content shared on the Services is public and accessible. We do not control the privacy of such information or its security.
Third Party Websites and Links
Our site may contain links to third-party websites. We are not responsible for the privacy, security, or accuracy of third-party websites.
Security and Retention of Your Information
While we maintain security measures, we cannot guarantee absolute security. Information sent to us may not be secure during transit. Please avoid sending sensitive information through unsecure channels.
We retain your personal information as required to maintain your account, provide services, comply with legal obligations, resolve disputes, and enforce contracts and policies.
Your Rights and Choices
Depending on your location, you may have rights related to your personal information. These rights may not be absolute and can be declined under specific circumstances.
Complaints
If you have privacy-related complaints, please contact us. You may also contact your local data protection authority.
International Users
Your personal information may be transferred, stored, and processed outside your home country, including in the United States.
Contact
If you have questions, wish to exercise your rights, or seek further information about our privacy practices or this Privacy Policy, please email us at info@baltland.com.